Find the (4) user and the corresponding ID, in this example it is ID 2. There are 3 columns we need in the output: SESSIONNAME, USERNAME and ID. It will show all users and their remote sessions on the RDS host. Run the elevated command prompt and execute the command: query session.So we will try to solve the problem without rebooting the host: But this is often not possible, as it will affect other users’ sessions on RDS host. If it doesn’t help, it is better to reboot the server. To start with, try to reset all hung (4) RDS sessions in the Task Manager as described above. Windows Logon Application (winlogon.exe).Client Server Runtime Process (csrss.exe).As a rule, there will be 4 processes in a hung RDS user session: In most cases it is enough to solve a problem, but sometimes you can find multiple hung sessions with the name (4) instead of a username in the Task Manager. Find a user in the Users tab of the Task Manager and click Log off in the context menu. Reset Stuck Client Remote Desktop Session on RDSįirst of all, try to find and reset a session of the user who cannot logon to the RDS server with the error “Remote Desktop Service is currently busy”. If everything is OK, move on to the next step. Also, view the event log to see if there are any critical errors related to RDS.
#How to reset your windows server 2012 remote desktop free
Check the RAM load and how much free space is left on the disk with the operation system installed (there must be at least 1GB).
Make sure that you have enough server resources since the problem may occur due to the lack of RAM or disk space. Let’s study the solutions starting with the easiest one. All you can do is to get rid of symptoms.Īlmost always troubleshooting implies reset of a problem user session or RDS server restart, but in some cases the problem persists. Unfortunately, there is no official Microsoft solution able to solve the problem completely. Lack of RAM or disk space on the RDSH server.An issue with a user profile or profsvc service.An error in the operation of the Remote Desktop Services.
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